Report for Congress Received through the Crs Web a Primer on E-Government: Sectors, Stages, Opportunities, And Challenges of Online Governance Updated January 28, 2003

By Seifert, Jeffrey W.

Book Id: WPLBN0000232197
Format Type: PDF eBook
File Size: 0.1 MB
Reproduction Date: 2008

Title:	Report for Congress Received through the Crs Web a Primer on E-Government: Sectors, Stages, Opportunities, And Challenges of Online Governance Updated January 28, 2003
Author:	Seifert, Jeffrey W.
Volume:
Language:	English
Subject:	Government publications, Legislation., Government Printing Office (U.S.)
Collections:	Government Library Collection
Historic Publication Date:
Publisher:	Government Printing Office


Citation APA MLA Chicago Seifert, J. W. (n.d.). Report for Congress Received through the Crs Web a Primer on E-Government: Sectors, Stages, Opportunities, And Challenges of Online Governance Updated January 28, 2003. Retrieved from http://www.gutenberg.cc/

Excerpt
Summary: Electronic government (e-government) intersects many legislative issues, including privacy, digital divide (the lack of equal access to computers, whether due to a lack of financial resources or necessary skills), public access to government information, service delivery, and information security. E-government solutions are prominently represented in efforts to improve the management and efficiency of government information technology resources. To help policymakers discern egovernment initiatives relative to their role in various issues, this report identifies and defines the principal e-government sectors and stages of development. It also outlines some of the opportunities and challenges associated with e-government.

Table of Contents
Contents Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What is E-Government? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Implications for Federalism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Multidimensional Nature of E-Government Issues . . . . . . . . . . . . . . . . . . . . 3 Sectors of E-Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Government-to-Government (G2G) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Motivating Forces Behind the G2G Sector . . . . . . . . . . . . . . . . . . . . . . 4 Examples of G2G Initiatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Government-to-Business (G2B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Motivating Forces Behind the G2B Sector . . . . . . . . . . . . . . . . . . . . . . 6 Examples of G2B Initiatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Government-to-Citizen (G2C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Motivating Forces Behind the G2C Sector . . . . . . . . . . . . . . . . . . . . . . 8 Examples of G2C Initiatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Stages of E-Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Transformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Issues for Congress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Potential Opportunities of E-Government . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 New and Improved Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Increased Citizen Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Improved National Information Infrastructure . . . . . . . . . . . . . . . . . . . 12 Potential Challenges to E-Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Computer Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Disparities in Computer Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Government Information Technology Management and Funding . . . . 14 P.L. 107-347 E-Government Act of 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Related Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20